Frequently Asked Questions - Pocket Coach
What is Pocket Coach?
Pocket Coach is your personal voice-note coach in your pocket. For $49/month, you get access to daily 1:1 support via WhatsApp, group chat motivation, and weekly accountability to help you stay clear, focused, and moving forward in life or business.
How do I contact you?
Download Whats App
Send me a voice or text message (up to 4 minutes) anytime, Monday to Friday. I’ll respond once daily at 3pm AEST.
What’s included?
You get:
Direct 1:1 support (voice or text)
Group chat access for encouragement and connection
Weekly motivational voice note (Monday)
Weekly accountability check-in (Friday)
Can I message anytime?
Yes! You can message anytime during the week, and I’ll respond with one thoughtful reply each weekday around 3pm AEST.
What if I need help right now?
Pocket Coach isn’t a crisis or emergency service, so I might not be the best option in urgent moments. If something’s really time-sensitive, feel free to send a message explaining the urgency and I’ll do my best within my boundaries — but daily replies remain once per weekday at 3PM.
What kind of support can I ask for?
Everything from mindset wobbles and motivation slumps to big decision-making, business ideas, life goals, clarity questions, or just needing a non-judgy sounding board. You’re welcome to voice the messy middle or the “I don’t even know what I need” moments too.
Can I send multiple messages in a day?
Yes, you can send as many messages as you like — but I’ll reply in one message (or thread/topic) each weekday afternoon. Keep voice notes under 4 minutes so I can give you the best support possible within the timeframe.
What if I want more support or a real-time conversation?
Great question! If you’d like more in-depth support, we can chat about upgrading to a 1:1 coaching session or booking a series of live sessions. Pocket Coach is best for ongoing check-ins, guidance, and mindset support between calls.
What’s the difference between Pocket Coach and the group chat?
Pocket Coach gives you personal support via 1:1 messages. The group chat is a casual, feel-good space where I drop a Monday motivation voice note and Friday check-in, and you can connect with others. You're welcome to join both.
Can I ask business questions or is this just for life coaching?
Both! Many clients are creatives, solopreneurs, or small biz owners juggling real life and work. Whether you’re stuck on social media ideas, boundary-setting with clients, or just feeling lost in the noise — bring it here.
Is this therapy or crisis support?
No. Pocket Coach offers practical support, motivation, and clarity — not therapy. If you’re in crisis or need mental health support, please contact a qualified professional or local service.
How do I cancel?
You can cancel anytime via your Squarespace customer portal. No lock-in contracts — stay for as long as it serves you.
Where can I read the full terms and conditions?
You’ll find the T&Cs, including WhatsApp policies and privacy info, [here].