Marniie Coaching Booking Agreement
My Commitment
Once we begin working together, I’m all in. I’m committed to supporting your growth and progress every step of the way. In return, I ask that you show up fully for yourself — that means being present during our sessions and following through on the actions we agree on together. Coaching is most powerful when it’s a shared commitment.
Session Timing
Sessions run for either 60 or 90 minutes, depending on what we’ve scheduled. Please arrive on time — as I often have sessions booked back-to-back, I’m usually not able to extend sessions if you're late.
Payment & Fees
I offer flexible payment options for coaching series, which we’ll agree on before we begin.
Unless we’ve arranged something different:
Payment is due upfront.
You can pay via the booking link or invoice — whichever is easiest.
If a payment is missed, you’ll receive a friendly reminder from my system.
Cancellations & Rescheduling
Your session is held just for you — and I take time beforehand to prepare, reflect, and plan to make the most of our time together.
If something comes up and you need to reschedule:
Please let me know at least 4 hours in advance, and make sure I confirm the cancellation with you.
If a cancellation isn’t confirmed within that window, 50% of your session fee will be forfeited.
Sessions won’t be rescheduled for change-of-mind or for not completing tasks between sessions.
To cancel or reschedule, simply call or text 0400 025 992.
Online Sessions
If we’re meeting online, here’s how to make sure we get the best from our time together:
A stable internet connection is essential.
Headphones with a built-in mic are recommended for better sound, but totally optional.
If your camera isn’t working, I’ll switch mine off too — it’s important we’re on equal footing.
If the connection is slow (especially on mobile data), we may switch to audio-only to keep things flowing.
Between-Session Support
You’re welcome to reach out between sessions via email — I’m here to support your progress, not just during calls.
There’s also an optional add-on for voice note support between sessions (additional fee applies).
If using voice notes:
Keep them under 4 minutes
Use them to share wins, ask questions, or check in — rather than for in-depth processing
I’ll respond within 24 hours on weekdays, usually in the late afternoon
You may also be invited to access a shared online space to upload notes, thoughts, or reflections for future sessions.
Taking Action
What we do together in session is just one part of the magic — the real momentum comes from what happens between them. You agree to take action on the tasks we discuss and let me know if something isn’t working or needs adjusting. Your outcomes are shaped by your commitment and willingness to engage between our sessions.
Confidentiality
Everything you share with me is held in confidence. I store and manage your records in line with Australian privacy laws, and I will never share your information without your permission unless legally required.
Coaching Methods & Responsibility
Coaching can be powerful — and sometimes that means it brings up big feelings or unexpected realisations. While I’ll always create a safe and supportive space, you agree to take responsibility for your own wellbeing during and outside of our sessions. Coaching is not therapy or a substitute for mental health care.
You agree not to hold me liable for any emotional, mental, or physical discomfort that may arise through the coaching process.
Intellectual Property
All coaching tools, worksheets, processes, and resources shared with you are for your personal use only. Please don’t reproduce, copy, or distribute anything unless you’ve got my written permission.
Agreement Term
By booking a session or entering into a coaching series, you agree to these terms for the duration of our time together. If you’re part of a set program (e.g., six sessions over three months), these terms apply for the full program length.
Questions?
If anything’s unclear or you’d like to discuss flexible options, just get in touch. I’m always happy to chat.
Email me anytime at briana@marniie.com.au